Privacy Policy

Privacy Policy

At Prisma, we are committed to protecting the privacy and confidentiality of our clients, partners, and website visitors. As a company specializing in the manufacturing, processing, and supply of advanced glass products and solutions, we recognize the importance of handling information responsibly and in accordance with applicable privacy and data protection standards.
1. Information We Collect

When you contact us, request our products or services, or use our website, we may collect the following information:

  • Full name
  • Company or organization name
  • Phone number
  • Email address
  • Project location or delivery address
  • Project details, specifications, and requirements
  • Any documents, drawings, or communications shared with us

We may also automatically collect technical information such as:

  • IP address
  • Browser type
  • Device information
  • Website usage and analytics data
2. How We Use Information

We use the information we collect for purposes including:

  • Responding to inquiries and requests
  • Preparing technical and commercial quotations
  • Processing orders and managing project requirements
  • Coordinating manufacturing, delivery, and installation services
  • Improving our products, services, and website performance
  • Complying with legal and regulatory requirements
3. Confidentiality of Information

We are committed to maintaining the confidentiality of all client, project, and business-related information. Any technical specifications, drawings, project details, or commercial information shared with us will be handled with strict confidentiality and accessed only by authorized personnel.

4. Sharing of Information

We do not sell, rent, or trade personal information with third parties. Information may only be shared when necessary with:

  • Suppliers and manufacturing partners involved in fulfilling orders
  • Shipping, logistics, and delivery service providers
  • Governmental, regulatory, or legal authorities when required by law

All third parties are expected to maintain appropriate confidentiality and data protection standards.

5. Data Protection

We implement appropriate technical and organizational measures to protect information from:

  • Unauthorized access
  • Loss, misuse, or disclosure
  • Cybersecurity threats
  • Alteration or destruction of data
6. Data Retention
We retain information only for as long as necessary to fulfill operational, contractual, legal, regulatory, and accounting requirements.
7. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information
  • Request correction or updating of your data
  • Request deletion of your information where legally permitted
  • Inquire about how your information is processed and used
8. Policy Updates

Prisma reserves the right to update or modify this Privacy Policy at any time. Updated versions will be published on our website, and continued use of our services constitutes acceptance of any revisions.

9. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact us through the official communication channels available on our website.”