Terms of Services

Terms of Services

Welcome to Prisma. By accessing our website or requesting our products and services, you agree to comply with the following Terms & Conditions:
1. Scope of Services

The company specializes in the manufacturing, processing, and supply of glass products, including:

  • Glass Cutting Line
  • Edging Line
  • Tempered Glass
  • Double Glazing
  • Laminated Glass
  • Sandblasted Glass
  • Beveled Glass & Mirrors

The scope of each order or project shall be defined according to the approved quotation, proposal, or contract between both parties.

2. Quotations & Pricing
  • All technical and financial quotations are valid for the period specified in the quotation.
  • Prices may be subject to change in the event of modifications to specifications, quantities, or the scope of work.
  • Manufacturing or order processing will commence only after order approval and receipt of the agreed payment.
3. Client Responsibilities

The client agrees to:

  • Provide accurate and complete technical specifications and information.
  • Review and approve drawings, designs, or specifications before production begins.
  • Make payments according to the agreed payment schedule.
  • Provide any necessary requirements for delivery or installation, where applicable.
4. Manufacturing & Delivery
  • Production and delivery schedules will be determined based on the nature and size of the order.
  • Delivery timelines may be affected by circumstances beyond the company’s control, including supply chain delays, logistics issues, or governmental regulations.
  • The company will make every reasonable effort to meet agreed delivery dates.
5. Order Modifications

Any modification to an approved order:

  • Must be agreed upon in writing by both parties.
  • May result in adjustments to pricing and delivery schedules.
  • May incur additional costs depending on the nature of the requested changes.
6. Quality & Warranty
  • The company is committed to delivering products that meet approved specifications and industry standards.
  • Warranty terms and periods will be specified according to the product type or contractual agreement.
  • The warranty does not cover damage resulting from improper use, storage, handling, or installation.
7. Intellectual Property

All designs, technical drawings, trademarks, branding materials, and website content remain the property of [Company Name] unless otherwise agreed in writing. Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Limitation of Liability

The company shall not be liable for:

  • Damage resulting from improper use of its products.
  • Modifications or repairs carried out by third parties without authorization.
  • Delays caused by force majeure events or circumstances beyond its reasonable control.
  • Any indirect, incidental, or consequential losses arising from the use of its products or project delays.
9. Order Cancellation
  • Orders may be canceled according to the terms agreed upon between both parties.
  • The client shall be responsible for payment of all completed work and manufactured products up to the cancellation date.
  • Additional fees or charges may apply depending on the stage of production or order fulfillment.
10. Amendments to Terms

The company reserves the right to modify or update these Terms & Conditions at any time. Updated versions will be published on the website, and continued use of our services constitutes acceptance of any revisions.

11. Contact Us

For any inquiries regarding these Terms & Conditions, products, or services, please contact us through the official communication channels available on our website.”